Christopher M. Smith 2057 Drainer Avenue Fort Walton Beach, FL 32569 Phone: 850-581-8540 Email: cmsmith@freemail.com Career Objective: To work as a retail sales associate and help the store reach at the pinnacle of excellence in customer service. Provided for customers efficiently by helping them in a timely manner, making sure that they are satisfied before they leave the store. You may also see Federal … A department store sales associate may be required to work in one department or rotate between all these, therefore, he/she needs to know ins and outs of all departments. Exercised excellent customer service skills by being able to cashier, advise, and answer phone calls while executing complex projects. Those seeking to work in a fashion store should emphasize in their resumes qualifications like sales orientation, very good communication and interpersonal skills, basic math skills, customer service abilities, and teamwork. ... Senior Sales Associate, Computer Department ... collaborated with the store manager to create strategies to increase sales and maximize profit. Received the highest customer satisfaction ratings in the store for three consecutive months. Following occupational Health and Safety Act guidelines. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. Resume Details. Explained features and benefits of equipment, accessories and service packages. © 2020 Job Hero Limited. Actively engaged with customers to offer assistance and promote merchandise. This is a real resume for a Point of Sale Associate in Joliet, Illinois with experience working for such companies as Kohls Department Store, Bmo Harris Bank, Walmart. Gained in-depth knowledge of company's product offerings to provide reliable and trusted assistance to ~50 customers daily, helping them make informed decisions, Received 96%+ customer satisfaction rating each quarter by offering personalized assistance and building impactful relationships, Proposed and implemented feedback tracking system to gather data and use it to improve the customer experience, Successfully assisted ~40 customers per day in-person and via telephone with purchase decisions, transactions, returns, and inquiries, Regularly exceeded daily sales goals with cross-selling and upselling techniques (achieved average of 110% of sales quota each week), Built rapport with customers by offering friendly, knowledgeable, and supportive customer service, Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases, Increased in-store sales by 25% in under 1 year by meeting with vendors and holding training sessions to improve employee product knowledge, Proposed new merchandise display that was adopted by 20+ stores, Train new employees on upselling, cross-selling, and customer service techniques, Exceeded customer email sign-up quota by 25% (highest on 100+ person team), Maintained log of purchases with customer phone numbers and email addresses to notify them of upcoming promotions and sales, Attended sales conferences to improve relationship building and closing techniques, Spearheaded company's first email campaign that sent “thank you” emails to customers who made in-store purchases, Increased add-on sales by becoming a master of the store's inventory, suggesting different items that fit customer needs quickly and efficiently, Greeted 100+ customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service, Inventory procedures and POS transactions. Properly and accurately handled money, checks and other types of payments received on cash register, Provide excellent service to [company name] guests, both face-to-face and by supporting sales floor teams, Assigned to cover for sales personnel in up to 5 different retail gift shops and a kiosk so that appropriate breaks could be taken by those employees, Led the effort in my store by going above and beyond the required duties. Receives cash from Customers or associates in payment for goods or services by performing the following duties. Education 1996 Carolina High School, … You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. The resume summary is an important and underrated piece of the perfect resume. Sales Associate resume examples Sales Associate resume Sales Associate resume 1 Sales Associate resume 2 Sales … Looking for an opportunity to work in the sales field seems to be a somewhat challenging part. Grow sales performance and other key metrics through sales & marketing promotions. Load product onto trailers for customer delivery. Quickly recognizes problems and raises concerns; Welcomes and assists customers in finding the accurate product they need. Assisted customers at the cash registers during departure. Use both hard skills and soft skills for a well-rounded appearance. Accepting all forms of Customer payment according to company guidelines. Senior Sales Associate, April 2014 – present. Recognized for knowledge and understanding of operations, selling requirements, and managerial duties. Sales associates often report to a sales manager, and work closely with marketers, copywriters, public relations specialists, product managers, project managers, and accounts payable and/or finance representatives. Engaging customers and create a comfortable shopping experience. Then you should carefully read and study the sample resume for sales associate. Conduct or participate in workshops, committees, and seminars designed to promote the sales, product knowledge, and presence of the business in the surrounding communities. No discrepancies noted. Gather and organize information to plan advertising campaigns. Increased electronics department sales an average of 19% per quarter in one year by redesigning displays, improving signage, and enhancing customer service. Resume Sample. Worked in a customer facing role, answering questions, locating and stocking merchandise, cashiering and loading larger products into customer's cars. Achieving the "Item Per Hour" goal and "Scanning" percentage goal. Assisted press department with editor and fashion stylist market appointments, Acted as liaison between the retail store and designer [company name], Merchandised three story retail space including windows, accessory wall, and Wellness Cafe. Sales Associate Job Description. All rights reserved. Assembled all the bicycles for display and purchase. Ability to multi-task working in several different departments with multiple responsibilities. In the retail or fashion world, a sales associate will often report to a key holder or store manager. A sale does not have to involve a product. Was staffed for all shifts at the store working both overnight and daylight hours. Maintain an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and complying with housekeeping standards, Responsible for serving customers and accurately recording all sales, Greets customers warmly to create a friendly and welcoming sales environment. Enforced and maintained … Servicing existing consumer/business accounts and establishing new ones, Instruct culinary classes for children and adults. Greeted customers and assessed their needs. Objective. Department Store Sales Associate, May 2000 to July 2005. During her career she has gained experience of working in general retail outlets, supermarkets, white good retailers and department stores. , MD national retail department store sales Associate with 15+ years of experience providing high-quality customer service inventory! Examples - job Interview career Guide 20 free sales resume examples a collection of job descriptions, examples.... collaborated with the sales field seems to be continuously updating their of..., Baltimore, MD national retail department store sales Associate is a critical of! Associate resumes available on our site for free of commercial house, car, and customer! Or working with other relevant computer programs, write about this in your search! By introducing new products available that met the customer looking for an opportunity reinforce! Detail-Oriented sales Associate is expected to be continuously updating their knowledge of the store sales... 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